Terms & Conditions
PrettyandCute.com owns and operates this website. This document governs your relationship with PrettyandCute.com. Access to and use of this website and the products and services available through this website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website..
INTELLECTUAL PROPERTY, SOFTWARE & CONTENT
The intellectual property right in all software and content (including photographic images) made available to you on or through this Website remains the property of PrettyandCute.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by PrettyandCute.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majored for which we will not be responsible.
In order to contract with PrettyandCute.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. PrettyandCute.com retains the right to refuse any request made by you. If your order is accepted we will inform you via e-mail and we will confirm the identity of the party which you have contracted with. This will usually be PrettyandCute.com or may in some cases be a third party. Where a contract is made with a third party PrettyandCute.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
PRICING & AVAILABILITY
While we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
While Pretty&Cute tries to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The money received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Reward points are based on the total purchases made by the customer. Points are earned for each dollar the customer spends. The customer does not have a required minimum amount to save up prior to redeeming their reward points. On occasion, approved returns will be refunded through reward points to the equivalent value of the return. Rewards cannot be redeemed as cash-back and can only be used as credit. The points are non-transferrable. Each point will grant a discount of $0.02 USD. Pretty&Cute has the right to change or discontinue reward point system at any given time.
We advise all customers to check their address before purchasing through PayPal. If needed to be ship to a different address, please e-mail us with your PayPal e-mail address to let us know to ship to a different location. All information is needed to be documented for PayPal.
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. All 3rd party e-mails phishing scams, hacks, spam, or any attempt to harm which is not a direct result of prettyandcute.com of knowing, we will not be reliable for any lost or damages that is caused by one's owndoing in being victimized in these events.
CUSTOMS & DUTIES
Attention International Customers: Please note that your order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like, once your package reaches your country. It is your responsibility to pay for these charges. Pretty&Cute will not be responsible for paying these charges, and we will not bill you for such charges when you place your order.
COUPON & DISCOUNT CODES
Only one coupon code is valid per purchase. Coupon codes are not stackable. If a discount code is used on a purchase for a percentage off, all other offers are voided for that purchase. Conditions are the same when the customer uses coupon codes to receive a free gift, other coupon codes are deemed invalid for that order. Gifts cannot be exchanged or returned for cash value. Gifts are subjected to supply. Pretty&Cute LLC has the right to void and stop the use of coupon code at any given time without notice.
We will only accept returns for items that are unused, unopened, or otherwise in a re-sellable condition, some exclusions apply**. Returns must be initiated by email within 72 hours of receipt of package. Returning item(s) that do not have prior authorization will be rejected. After acceptance of your return – the return must be post marked no later than 10 days after approval or it will be rejected. Refunds will be issued back through Paypal.com, check, or by crediting the original credit card. If a refund through PayPal is unsuccessful, a check will be issued and sent to the last known address on file. Only the price of the items will be credited towards a refund, the shipping cost will not be credited. Buyers must pay for all shipping costs for returning the item(s) and/or reshipping an item(s). Manufacture defects can be exchanged, but you must notify the staff within 72 hours after it has arrived at your location. Return shipping/reshipping fees will only be paid by Pretty&Cute if the customer receives a defective or incorrect product. Returned items are subject to a 15% restocking fee.
**For health related reasons we cannot accept returns or exchanges for the following items known as "exclusion items", which include but are not limited to: Certain Cosmetics, Brushes, Wigs, Extensions, Nail Polish.
*Exception to used products: Only used Lioele and Skin79 products may be exchanged once per order and are subject to all other conditions listed in the Return Policy.
Returned item(s) should be shipped back in a box with adequate packing materials (packing peanuts or wadded up newspaper). No cushioned envelopes. If the returned item(s) arrive damaged due to shipping then the return will be rejected.
If the returning item does not meet the Return Policy criteria then the item will be shipped back to the customer at their own expense.
Prettyandcute LLC and their affiliates do not warranty any claims of lost or stolen packages without delivery confirmation/tracking. This liability rests with the delivery company (USPS, UPS or your post). It is the responsibility of the customer to choose the best and most appropriate shipping method to ensure delivery and promptness for their mailing needs. At our discretion, Prettyandcute and their affiliates may offer a one time remedy for item(s) that are defective, arrived damaged, or otherwise lost in transit with tracking to support.
PRODUCT DAMAGE LIABILITY
We always make sure that all items are in tact and in brand-new condition prior to processing shipments. We package all orders with styrofoam peanuts and make sure that all items are securely in place for the shipping process. If a damaged item is received due to rough delivery, Pretty&Cute is not liable for these damages. This applies to all items, especially make-up palettes which are very fragile as they are. Please keep in mind that we will always do our best to make sure that you receive your items in their intended conditions.
LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
You agree to indemnify, defend and hold harmless Prettyandcute.com its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Do not post any offensive, abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. These forms of language will not be tolerated on this website. Any negative comments or reviews that can harm others or the privacy of others will be removed immediately.
PrettyandCute.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Lioele products are printed with manufacturing date instead of expiration date. All products are sealed for authenticity.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Prettyandcute.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Prettyandcute.com.